FAQ
CloseThis page has been created to help you answer Information Services/ Instructional Support inquiries at TLU. If any of your questions cannot be answered through this page please contact the Help Desk at (830) 372-6000 or dial 6000 if you are on campus. You may also contact the helpdesk by sending an e-mail message to ishelp@tlu.edu |
| Anti-virus software: How can I get anti-virus software? [faculty/students/staff] | Anti-virus |
| Applications: How can I get MS Applications? [For Office Or Home computer--Faculty& Staff] | MS Applications |
| How to Browse for a document on TLU Intranet? [Faculty& Staff] | Browse for a document |
| How to get you classes on Blackboard [faculty] | Adding | |
| I can't find some of my Blackboard classes. Why? [students] | Why... | |
| Blackboard: How to Access Blackboard [faculty/students/staff] Back to top | Access... | |
| Blackboard: Posting a Course Syllabus on Blackboard [faculty] | Posting | |
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Blackboard: Digital Dropbox
Submit your assignments via Blackboard |
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Blackboard: Virtual Classroom [faculty/students]
'Chat with your classmates, instructors, book authors' LIVE! |
Virtual Classroom | |
| Blackboard: Discussion Board [faculty/students] | Discussion Board | |
| Blackboard: Student Roster -[faculty] Back to top | Student Roster | |
| Blackboard: Send E-mail to your students -[faculty] | Send E-mail | |
| Blackboard: Add & Delete users to your Blackboard course -[faculty] Back to top | Add /Delete | |
| Blackboard: Posting Grades [faculty] | Grades | |
| Blackboard: Opening a File E.g. PowerPoint [faculty/students] | Open file | |
| Blackboard: Archiving Blackboard Courses [faculty] | Archiving | |
| Blackboard: Reviewing Survey Results | Survey | |
| Blackboard: Course Cartridges [faculty] Back to top | Cartridge |
| CD Burning: While using Windows XP | ||
| Labs: TLU- Computer Labs list Back to top | Labs.. | |
| Using ELMO for classroom presentation | Elmo |
| Dial-Up: Set-up TLU dial-up on Windows XP? |
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| Dial-Up: Set-up dial-up on Windows 2000 Professional? | ||
| E-mail: MS Outlook 2002 Tutorial | Tutorial | |
| E-mail: Set-up MS Outlook on your computer | Outlook set-up | |
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E-mail: Outlook Web Access (OWA) 2003 |
Outlook Web Access | |
| Forward TLU email messages to other Personal e-mail account. | Forward e-mail | |
| Evaluations: Three Week Evaluations | Three week evaluations | |
| Access IrisLink | Irislink access | |
| Change Password in IrisLink Back to top | Change password |
Library: Blumberg Memorial Library [faculty/students/staff]
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Library |
| Network Drives/ What is a Network Drive?. [faculty/students/staff] Back to top | what is a network drive.. | |
| How can I access TLU network resources from
off-campus? First, set-up Virtual Private Network (VPN) client |
VPN | |
| Access Network Drives e.g. [Y] drive from ON campus: [faculty/staff] | Map | map on-campus--MAC's |
| Access Network Drives e.g. [Y] drive from ON campus: [students] | ||
| How to Manage Network Drive Space [faculty/students/staff] Back to top | Manage network drive | |
| Change Network Password & Secure/Lock your Computer [faculty/students/staff] | Change/Lock password | |
| TLU Network Environment --2007 | TLU network |
| TrackIT: What is TrackIT [faculty/students/staff] | TrackIT... | |
| TrackIT: How to use TrackIT [faculty/students/staff] | Tutorial... |
| VPN: What is VPN? [faculty/students/staff] | what is vpn? | |
| VPN: Where do I get a VPN software? Back to top | where to get vpn? | |
| VPN: Setting Up VPN (PC Users) | Set up vpn --pc | |
| VPN: Setting Up VPN (MAC Users) Back to top | Set up vpn--mac | |
| VPN: I can't connect using VPN ? | I can't connect with vpn | |
| VPN: Does AOL or MSN supports VPN ? | AOL / MSN |
| Web Authors Training/Tutorials | Web Authors | |
| Creating Personal Website | Personal site |