1 Texas Lutheran University Intranet - Outlook Web Access Help
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Outlook Web Access to TLU E-mail

With Outlook Web Access (OWA) 2003, remote access to email using Internet Explorer is greatly improved. This document illustrates some of the highlights of the software as follows: Logging on; Viewing Email; Creating new messages; Deleting Email, Accessing your Outlook Calendar, Forwarding Email, and other Options. Outlook Web Access also supports Firefox and Safari web browsers but it does not include a number of features that Internet Explorer provides.


Log On

  • Open your Internet Explorer web browser (either version 6 or 7) and enter the following address / URL: http://mail.tlu.edu.
  • At the prompt, enter your TLU Username and Password.


Viewing Email

  • When the email window opens, folders and buttons for Inbox, Calendar, Contacts, Tasks, Public Folders, Rules, and Options are shown on the left side of the window.
  • Click on the folder you would like to view and a list of items contained in the folder will be shown.
  • Choose how to organize and view messages from the menu at the top of the window. The “Messages” view is the most common method.  Many people prefer the “Two-Line View”.

     
  • Double click on an item and it will be opened in a new window.


Preview Pane

  • Instead of opening messages in a new window, the Preview Pane can be used to view messages and calendar events.
  • From the toolbar, click the Show / Hide Reading Pane button and choose to have the Pane placed on the right side or bottom of the window.


Creating a New Message

  • Click the New button on the toolbar to start a new message.
  • Fill in the fields for To, CC, and Subject, then type your message.
  • Click the Send button on the left side of the toolbar to send the message.

     
  • Use the toolbar when creating a message to format the message text with various fonts, styles and colors.

     
  • When creating a message, the toolbar offers various options such as Inserting a Signature, Spell Checking and Inserting Attachments.

     
  • A Signature file can be created and included in each outgoing message.  Select Options button and select the Edit Signature button under Messaging Options to create a signature.


Deleting Email

  • Use the Delete button on the toolbar to delete mail messages.
  • All deleted messages are moved to the Deleted Items folder.  The Deleted Items folder needs to be emptied in order to completely delete messages.
  • Empty the Deleted Items folder by right-clicking on the folder and selecting Empty Deleted Items.


Calendar

  • Click on the Calendar folder to view appointments.
  • Use the toolbar to switch views to Daily, Weekly, or Monthly.
  • Use the New button to create a new appointment.

     
  • Reminders can be set in the calendar to prompt for upcoming appointments.
  • Use the Dismiss button or Snooze button to prompt again.

     


Rules

  • Rules can be created in Outlook Web Access.  Choose the Rules button on the left side of the window to create a Rule.
  • If you want to forward your mail to another address you can do that by creating a rule. Click on the New button located on the toolbar and fill out the destination address. Give the rule a name (i.e. forwarding) and save it.

     


Options

Choose the Options button on the left side of the window to change various features:
  • Out of Office Assistant
  • Messaging Options
  • Reading Pane Options
  • Spell Checker
  • Email Security, Privacy and Junk Email Prevention
  • Appearance
  • Date and Time Formats
  • Calendar Options
  • Reminder Options
  • Contact Options
  • Recover Deleted Items Options

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